Enterprise resource planning abreviatedly called as ERP, includes a business management system that integrates all the facts of business into planning, manufacturing, sales and markrting.

It attempts to integrate all departments and functions across a company onto a single computer, So that it can serve all departmen'ts particular requirements.

It involves taking an order from a customer, shipping it and billing for it. With ERP, when a customer service representative takes an order from a customer, he or she has all the information necessary to complete the order. Everyone else in the company sees the same computer screen and has access to the single database that holds the customer's new order.