Business Process Management is the concept of directing work items through a multi-step process. The items are identified as they move through each step. This is to aligning processes with the firm's strategic goals, designing and implementing process architectures, establishing process measurement systems that align with organizational goals. BPM technology not only provides the tools and infrastructure to define but also the tools to implement business processes, deploy, analyse and execute such that the execution of the resulting software can be managed from a business process perspective.

Business Process Manager provides administrators and business users with a powerful yet easy-to-use tool for design and configuration of processes and integrations without any coding required. The first step in the business process management is to break the large problem in number of comparatively small problems.

Business process allows you to direct your process according to your planning. BPM capabilities allow you to scale from solving the simplest process problems to the most complex.